@merpreb as a follow-up, I don't want to appear self-righteous or hypocritical when criticizing medical providers. I'm a lawyer. None of us, me included, can extricate ourselves from conflicts of interests inherent in professional relationships. In this case, that doesn't excuse the imaging company. They hurt their self-interest by not faxing the report and gained nothing.
But doctor's are used to not having to memorize the details of a patient's history and they rely on the specialists who provide them the reports they interpret for us. Without that report my doc wouldn't know that I had the x-ray.

Although, wouldn't it be nice if in addition to the numerous computer generated messages reminding you of your appointment they took a moment to think about why you are coming, and not just worry about a no-show, missed fee?