Welcome! This conversation has no expiration date 🙂 and I hope that sharing experiences will help everyone affected and everyone who could make a big difference. Personally, I tried to pilot a desktop loop program at a VA Hosp (Audiology Dept.) in south Florida and at the last minute, was told, "No can do" with no explanation. It's a shame; there are so many senior vets living down here and from what I have heard at audiology conferences - most interns at VA Clinics "always include the telecoil." Younger docs expect wireless solutions that are simple and effective?? Maybe that will help, eventually.