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Mayo Appointments: Brain Tumor 48-hour Access Program

Brain Tumor | Last Active: Feb 11, 2020 | Replies (15)

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@ethanmcconkey

I’m so sorry to hear about your experience with the Neurology department. Please be assured that Mayo Clinic would want you to feel comfortable and confident about your care and your time at Mayo. I’d sincerely encourage you to call the Office of Patient Experience, and speak to someone about your concerns:

Contact information for the Office of Patient Experience at all Mayo Clinic locations:
https://www.mayoclinic.org/about-mayo-clinic/patient-experience
Staff are available to discuss comments or concerns you may have regarding your medical care. Your experience certainly sounds like something Mayo Clinic would want to act upon. Let me know if I can help.

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Replies to "I’m so sorry to hear about your experience with the Neurology department. Please be assured that..."

My name is Candace Jansen I'm currently residing in South Africa with my mother and 3 daughters. I am a single and at this present moment things are not going well. The reason why I say so is my family and myself just found out that my daughter Ashlynn has cancer on her spine as well as on her brain!
My daughters eyesight has also been affected!! For me as a parent to see my little girl suffer like this is heartbreaking because I feel helpless and powerless.

I would like it so much if my daughter could get treatment at you facility! I'm not working at the moment so it be costly for me to get there.. Please help me!!!

Kind regards
Candace Jansen