Won't go into details because it's such a sad story. My Mom was brought to the ER with a bleeding problem. Unknown to us, the hospital staff marked her as unresponsive - my Mom was hard of hearing!!! Ultimately, I went to the hospital chaplain for help because no one would listen to me. Four days after being admitted, my Mom died. Probably we had a lawsuit, but that would not have brought back my Mom. So, I advise that if your loved one is in a nursing home and is a bit deaf, attach a warning label to a toe so the ER staff will know.