@bobbiefriend , what is the name of the handset you are referring to? Another option is if you have a cell phone bought in the last 2 years, all of the main hearing aid manufacturers now have Apple and Android compatible phones so that you download an app on your phone and when phone rings, it goes directly to your hearing aid, similar to a hearing loop. I've been using my Starkey hearing aids and Apple iPhone for almost 2 years and the clarity of the call is phenomenal. I used to avoid my cell phone or put in on speaker phone to clearly hear callers. I also get to stream music directly to my hearing aid for when I am walking and clarity is also great. If you have old phone, your handset sounds like the way to go. But next time you go to audiologist, ask about the Apple and Android compatible phones.