I am glad to help anyone in this group. As VP of a subsidiary for Siemens Manufacturing, I worked with the FDA on the specs on hearing instruments that were required; I trained many professionals on how to build hearing instruments; I taught classes to physicians and audiologists on hearing instruments and programing and went on to get Board Certified and my Masters in Auditory Prothesis. I had 4 clinics (last one I sold to Siemens) and was a guest speaker at hospitals, conventions and organizations. The help that I can give is more about how to use the system to find what you need, ie. where foundations give out free hearing instruments, where to get assistive listening devices, even how to get fit by the manufacturer in special cases. This world is changing so fast and pricing is so inflated - what to choose, where to go is important. I have a world of knowledge, but I'm retired now and enjoying it. My husband is severely hearing impaired so he was my guinea pig on trying out all new products and what is advertised is regulated by the FDA on what benefits you can say these new devices will provide. Happy to help. Gina