If they are not helping your tinnitus as was promised (or suggested), I would return them. However, I would not then decide not to get hearing aids. Try a different brand or model. Tell your provider why you are not willing to make this costly decision at this point. Everything is different during this COVID19 time. As long as you're not doing much socially, it's the wrong time to try them in situations where they will help you socially. I always advise anyone who buys new hearing aids, whether they are first time users of experienced users....USE THAT TRIAL PERIOD TO GO EVERYWHERE YOU ENJOY GOING, SO YOU CAN SEE HOW WELL THEY WORK FOR YOU IN THOSE SETTINGS. Obviously, right now is not the best time to do that. Be sure you get a copy of your audiogram in case you decide to try a different provider. If you like the current provider, AND, they have different options available in their practice, tell them you'll be back when the time is right. Hearing aids are too important, and too expensive to make a mistake.