← Return to Hearing Loss: Come introduce yourself and connect with others

Discussion
Comment receiving replies
@julieo4

I look forward to hearing more about what you learn Tony. I participated in that Zoom training that used the captions. They were great. Not sure why Zoom is holding off on including captions in their format while others like Google Meet are already providing them. We experimented with GM prior to purchasing the Zoom pro program for our HLAA chapter. We found the visuals were inferior to Zoom. For example, you cannot see yourself, except for a tiny postage stamp sized visual. What happened was that people don't realize they are not being seen as they should be. People slump in their chair and you only see the top of their head, etc. Regardless, Zoom should get on the bandwagon. FYI, we have had our online meetings captioned by a CART provider. It is tricky to get those captions in the right place as they tend to cover other things on the screen. It gets more complicated with 'share screen' when a power point is being used. I have found that by experimenting with some of the controls; gallery view, vs speaker view, for example, I can move things around. It's really important to encourage Zoom neophytes to experiment with those controls. It's the only way to learn how they work.

Jump to this post


Replies to "I look forward to hearing more about what you learn Tony. I participated in that Zoom..."

@julieo4 I will update this group after the webinar. I hope the questions get answered. Like you, I experimented with Google Meet for our state association before deciding on Zoom. At that time, Google only displayed a maximum of 4 participants, I believe. I think they've since updated so that 16 can be seen. I have a large computer screen and with Zoom, I can see up to 25 people at once. When we tested Google Meet for the automatic captions, the captions were fine for the folks that have good speech. We pulled in a board member that does not have good speech and the captions failed miserably. Automatic captions are not reliable for those voices. We, too, pay for captions when we have our board meetings and have also decided that we need paid captions for Executive Committee meetings because the member with a challenging voice is our treasurer. I don't know if automatic captions will ever be good enough for challenging voices and heavy accents, but you never know. Who would have thought we would be where we are today with automatic captions? I'm guessing that the challenging voices is why Zoom is holding off on their captions. They don't want to settle for "good enough".
Tony in Michigan