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Hearing Loss: Come introduce yourself and connect with others

Hearing Loss | Last Active: 38 minutes ago | Replies (1518)

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@tonyinmi

@julieo4, while you're on the subject of Zoom captions, I thought I'd add some information. There is an upcoming Zoom webinar titled "Ask Me Anything with Eric Yuan" on Aug 19. Eric is the CEO of Zoom so it should be interesting. You can find information about Zoom webinars here: https://zoom.us/events. I've registered for the event and in the confirmation that I received back, questions can be asked in advance. I responded with the following message and hope that these questions get answered:
I will be participating in the "Ask Me Anything" webinar on Aug 19.  In case I don't get a chance to ask these questions, I'll let you know now.
1) What is the status of automatic captions?  I watched a Zoom training webinar that used the captions and was impressed with the speed and accuracy.

2) When captions are available, will they be free?

3) Currently, if the chat box is not displayed and captions are available, the incoming chat messages overwrite the captions.  Can chat messages be moved to not interfere with captions?

Thank you

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Replies to "@julieo4, while you're on the subject of Zoom captions, I thought I'd add some information. There..."

All good questions Tony. Thanks for taking this on.

I'll try to get into the meeting too, but if I don't make it I'd like to have options to re-position chat box and/or captions on my screen. Maybe something as simple as locating captions at top or bottom or side. Sometimes we see faces and sometimes ppt slides so there is no ONE good place for captions.

I look forward to hearing more about what you learn Tony. I participated in that Zoom training that used the captions. They were great. Not sure why Zoom is holding off on including captions in their format while others like Google Meet are already providing them. We experimented with GM prior to purchasing the Zoom pro program for our HLAA chapter. We found the visuals were inferior to Zoom. For example, you cannot see yourself, except for a tiny postage stamp sized visual. What happened was that people don't realize they are not being seen as they should be. People slump in their chair and you only see the top of their head, etc. Regardless, Zoom should get on the bandwagon. FYI, we have had our online meetings captioned by a CART provider. It is tricky to get those captions in the right place as they tend to cover other things on the screen. It gets more complicated with 'share screen' when a power point is being used. I have found that by experimenting with some of the controls; gallery view, vs speaker view, for example, I can move things around. It's really important to encourage Zoom neophytes to experiment with those controls. It's the only way to learn how they work.