← Return to Hearing Loss: Come introduce yourself and connect with others

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@arrowshooter

In regard to returning hearing aids, my answer is no problem. I have returned hearing aids I got from VA and it was well beyond the trial period. The VA audiologist tried repeatedly to adjust them and finally gave up but that was after the trial period ended. No problem. They were replaced by a different brand. AND I returned that pair because they did not have t-coils and received yet another pair of new hearing aids. I got 3 new pair inside of 6 months.

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Replies to "In regard to returning hearing aids, my answer is no problem. I have returned hearing aids..."

Arrowshooter, In most cases, returning a hearing aid must be done within a trial period that is explained in fine print in the contract. The VA may have a different policy, which is wonderful. Most states mandate a minimum of 30 days trial; some may be longer. It's up to you to ask about this when you try/buy a hearing aid. You'll likely still have to pay the cost of the testing/audiogram, but that may be covered by insurance. Regardless, that document belongs to you. Be sure to ask for a copy. If you end up going to a different provider for any reason, and your audiogram is current, you may not have to pay for another one.