← Return to Hearing Loss: Come introduce yourself and connect with others

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@judyca7

My husband's first hearing aids were from a company called Mcdonalds Hearing in Sacramento. Don't know if they are in other states but avoid them. When he tried to return the aids (within the time allowed for return) they gave him a really hard time. After a second try they took them back but then stalled us on the refund for six months with one excuse after another. We had charged the aids on a credit card. Finally I called the credit card company, spoke with someone in the fraud department and in 48 hours we had our money back. After this experience I would suggest always get everything in writing, have a signed document showing the time allowed for refund (and make sure there is a trial period), and if possible use a credit card to pay. Oh and if they take the aids back and promise a refund "soon" get a signed receipt for the aids you returned as proof of return.

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Replies to "My husband's first hearing aids were from a company called Mcdonalds Hearing in Sacramento. Don't know..."

How do you feel about some of the advertisements we see on TV for hearing aids? Over the counter products are now legal. Most are mere amplifiers, which is OK for people with mild to even moderate hearing loss. They are pretty much like the hearing aids of a few decades ago before they became digital devices. Those of us who have more serious hearing losses need more prescriptive devices. We're going to see a lot more advertising for basic products. Buyer beware!