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@imallears

@judyca7
Hi,
See my response to @barbb about the Innocaption app which I use more than my Captel phone. I can’t hear on the Captel until I switch my aid to the T Coil setting and use an ear link which is plugged into the phone, over the ear . I don’t think they make these ear links anymore but a neck loop plugged into the Captel jack on the side of the phone can be used if you have a TCoil setting in your aid or CI. I don’t think the Captel was made to accommodate people with hearing loss as regards to “hearing” voices unless there is an external device plugged in...hence the jacks on the side of the phone. I have used Capion Call also but prefer Captel.
I only use the Captel if I need to look at my phone for data while I am calling someone.

FL Mary

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Replies to "@judyca7 Hi, See my response to @barbb about the Innocaption app which I use more than..."

Hello Judy. I am interested to learn you use IC more than your Captel phone! Are you saying you can hear better with your IC than on the Captel? Would you mind commenting on any of the challenges involved in using IC? I assume it's not perfect! Quality of transcription? Thanks!