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Hearing Loss: Come introduce yourself and connect with others
Hearing Loss | Last Active: 1 hour ago | Replies (1532)Comment receiving replies
@barbb. Hi -- it is my 12/19 new Lenovo desktop that Zoom refuses to accept. I have standard desktop computer speakers connected to the Lenovo CPU - no camera or microphone. Zoom will not accept/recognize my speakers, preventing my accessing any Zoom presentation, even after multiple attempts. Zoom does not provide any online support nor do they respond to any email customer service requests.....
Replies to "@barbb. Hi -- it is my 12/19 new Lenovo desktop that Zoom refuses to accept. I..."
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@catladyde9 Since you don't have a camera or microphone built into your computer, you can buy these and attach them to your computer. This is not a recommendation and I have not even tried this but here's a product from Amazon: https://smile.amazon.com/Microphone-Wansview-Correction-Streaming-Conference/dp/B088D3VXC6/ref=sr_1_5?crid=KAYTFSX476ZG&dchild=1&keywords=webcam+with+microphone&qid=1595497607&sprefix=webcam%2Caps%2C172&sr=8-5
You can find similar products locally. This product has the camera and microphone in one device, which I would recommend to make installation easier. I don't know if this would solve some of the other issues that you're having with Zoom, but its a start
Tony in Michigan