If you are having hearing aid problems during these difficult times, don't assume that your provider is completely closed to service calls. Many audiology groups are serving their clients by having someone on duty at their clinic each day. It is likely a drop off and pick up procedure, but if they are quality providers they do care about the people they serve. Recently, I had a communication from someone in a large metro area of Wisconsin who was frustrated that ALL the audiology clinics were closed in their area. I did some checking in our smaller metro area and found that most of the clinics here are providing urgent services. Do some due diligence to see what's going on in your area. If you have quality hearing aids and like your provider, you don't want to step down. Another suggestion which may be helpful to some people is to purchase a Williams Sound Pocket Talker. They can work with headphones and/or hearing aids with telecoils. Many people who don't wear hearing aids use them to amplify. Many hospitals keep them on hand to use with patients who have trouble hearing. They generally cost around $150. A device worth having. And, if you get those telecoil equipped hearing aids back in working condition, the Pocket Talker can be really helpful in noisy settings like restaurants. Everything costs money, but spent well it's worth it.