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Small Cell Lung Cancer: Let's connect

Lung Cancer | Last Active: Jul 18 1:50pm | Replies (233)

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@margot69

I am in a private e-mail with a few friends and they are not happy about the way this has been handled or, shoukd Insay, not handled. I feel like a fish flopping around in a sinking boat. One would think they would have a Patient Advocate to help. One woukd think the Doctor woukd sit down with you, explain what you have, possible treatments, suggestions where to go. Not Sutter Gould. Just send the patient a message she has a terminal illness and needs treatment ASAP. My PCP will be hearing from me, again.
Yes, that commute can be a bitch as you never know how traffic will be. I was a hour late for a GI appt over at Stanford one day. Get to the office and was told I could not be seen. I was so upset and said I was going to file a complaint. Took us about 3 hours to get there. We left and my cell rings and Tgey are telling me the doctor would see me. We were almost out of town but turned around.

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Replies to "I am in a private e-mail with a few friends and they are not happy about..."

Hi @margot69, I might recommend that you contact Stanford's office of Patient Relations https://stanfordhealthcare.org/for-patients-visitors/your-hospital-stay/patient-relations.html "Patient Relations provide resolution for any concern or issue patients and family members may have with their care experience."

It may be worth a try to help future appointments and communications.

I can imagine your frustration. Hope you are now getting the attention & good advice you deserve.