@contentandwell i also have hearn mass general is a great hosp. But a couple of years ago i had the opportunity to visit my mother who was at a hosp in Albany NY. I was not impressed. Besides the fact they charge extra for everything like phone and tv i thought the nursing staff were kinda of on the rude side. I jave spent most of my time at phoenix area hospitals and have had the best drs and nurses at two of the hospitals i used mostly. Chandler Regional and Mayo. Besides phone tv plus free movies the staff is awesome. Food could be a little better but i like the idea of ordering of a menu and there is quite a selection. So maybe im just lucky but based on my experience west is best in my book. Lol also i have to say there was one exception. I actually was born and raised in Mass and RI. 2 of my kids were born in at the time the new woman's and infants hosp in Providence. They were one of the best hospitals ill have to admit.