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@llwortman

I agree with the billing issues. We have learned, however, if we pay with a credit card, with the same accounting representative, it is easier to keep the billing issues correct.
We do get frustrated with code issues being incorrect. However that is not always Mayo’s error.

The billing reps are as polite and professional in person as our physicians and health care provider teams. We do request bills to be re issued. It may take time,but we always work it out.

On an final note: We insist on Mayo not write bills off! But go to re-coding with insurance
carrier. We want our bills properly processed and
paid !

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Replies to "I agree with the billing issues. We have learned, however, if we pay with a credit..."

Yes, turned out my oncology nurse was taken out of my network, so my ins wasn't covering her. Billing recognized this, from the get go, as I went into office in person...but frustratingly, they never corrected the problem. Then they insisted it was MY medical coverage that errored. Extremely frustrating 6 mos...but they finally acknowledged it. Not sure who I'll see next time, and I'm reviewing another oncologist dr as well.