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@rosemarya

Colleen, Thank you for asking this question!!! I have been to a lot of doctors, clinics, treatment facilities. And I could write a book, but instead I'll start with a simple beginning.

The first idea I will share:
One thing that sets the tone for my visit happens before I even get to see my provider! It is what happens when I first walk into the office. All too frequently I just hear, 'Sign your name and have a seat'. I think a smile and an acknowledgement of my presence should be a normal routine in every doctor office.
And, Please, turn down the volume of that annoying TV.

I'll share more later. In the mean time, I invite somebody else to take on the task to "What would make my health experience better?"

Rosemary

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Replies to "Colleen, Thank you for asking this question!!! I have been to a lot of doctors, clinics,..."

Weighing in on the 'Sign your name and have a seat'-- Please don't tell me AFTER I have stood 3 deep waiting to check in for my appointment to sign your name and wait to be called. If there is only one person working the front desk and check in would run smoother to be called up to the window, then put up a Please sign in here notice.