Colleen, Thank you for asking this question!!! I have been to a lot of doctors, clinics, treatment facilities. And I could write a book, but instead I'll start with a simple beginning.

The first idea I will share:
One thing that sets the tone for my visit happens before I even get to see my provider! It is what happens when I first walk into the office. All too frequently I just hear, 'Sign your name and have a seat'. I think a smile and an acknowledgement of my presence should be a normal routine in every doctor office.
And, Please, turn down the volume of that annoying TV.

I'll share more later. In the mean time, I invite somebody else to take on the task to "What would make my health experience better?"

Rosemary