← Return to [TIP] How to Use Connect: Step-by-step Instructions

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@johnbishop

@ess77 - Don't you love it when a plan comes together 🙂 See the following link to Setup Email Filters section on the following page:

1. Create a new Connect email folder - This page will show you how - Create Personal Folders and Move an Email to a Folder - Xfinity Connect Help: https://www.xfinity.com/support/articles/move-email-in-xfinity-connect

2. Set up an Email Filter to move all Connect emails into the Connect folder you just created - Xfinity Connect: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience

3. When you get to Step 3 under Setup Email Filters...here's what to type...
- Click Add condition and choose Sender/From as the criteria you want to filter.
- Click Contains to select the parameters of the filter
- Type "@n1.hubapplication.com" (without the quotes) in the Contains field
- Under Actions, click Add action. Then select Move to folder
- Select the Connect folder as the folder where to move the emails
- Click Save to save your filter.

Let me know if you run into any problems. Also, I'm sure your Infinity help desk would help you if you hit a snag.

P.S. - Here is a screenshot I added for my mail filter. Anytime I receive a Connect email in my inbox it, the mail filter moves the email to my Connect folder that I created separately.

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Replies to "@ess77 - Don't you love it when a plan comes together 🙂 See the following link..."

@johnbishop Thanks, John. Just read your message. I'll work on this one later. Let you know how it goes.....I already have a plethara of files set up for emails to keep. Is this the same, but you set it up for new emails to go there directly? Is that the concept? When I add the filter, it tells the new messages as they come in to go to the file so I can get to them when I have time, and not fill up my inbox? I think I may understand, which helps me a lot.

Whatever, I'll get it done in a bit. You know, this started, the connect emails stopped totally, after they all started going to spam automatically, seemingly out of the blue. I may have tried to solve that issue and created this one. So much for having no knowledge, just enough information to be dangerous and create more problems. I can attest to the fact I am dangerous in my cyber world! Still can't use my now wiped out desktop. Plan to take it to Best Buy in a week or so, after things w/my son and his crisis are calmer. And, I have the energy to address it. But, I'm loving the learning from you and my laptop tutorials and online help and chats w/experts w/Microsoft and Xfinity.

I need to unlearn how to purchase online. It's really wonderful help, but can easily become dangerously addictive. As is the use of electronics in all ways if we don't take care. So far, this pandemic and connect have truly helped me grow and add a lot of interest to my somewhat isolated life. We are truly blessed in this time to have our online capabilities and friends.

Blessings and take very good care of yourself. You're our treasure! elizabeth