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[TIP] How to Use Connect: Step-by-step Instructions
Just Want to Talk | Last Active: May 17, 2023 | Replies (68)Comment receiving replies
Hi John, I have tried to follow your instructions exactly, to get to a list of my pms, bookmarks, etc. I have found the bookmarks recently but can't now. I'm using my Surface Laptop and on my profile page, my pic is all the way to the left, not at the top right as you said in your directions. And, there is no envelope icon anywhere on my profile page. Also, there is no small down symbol (drop down menu) to the right of my profile photo. I am fairly computer literate and believe my two devices are different than most people's b/c I struggle like none other. All these times I've asked for help and gotten it, my laptop and phone are different. No wonder I'm confused, frustrated and overwhelmed. The pain doesn't help.
On my Samsung Galaxy 10 note phone, my pic is in the center of my profile page and again, no icons; no envelope, drop-down menu, nothing. I must be a genius to have found the list of my pms and bookmarks before on my own but only once or twice so can't remember how I did it on either of my devices.
I am beyond frustrated! Any thoughts? Thanks so much, Sunny
Replies to "Hi John, I have tried to follow your instructions exactly, to get to a list of..."
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@sunnyflower I think we've got two things going on in our conversation. I'm assuming you were not yet on your profile page. If I'm not mistaken, on your Galaxy 10 phone, it's similar to my iPhone with the profile photo in the top center of the screen. This is not your profile page on a phone. If you scroll down you should see MY PROFILE, MY GOALS & BADGES, MY BOOKMARKS and ACCOUNT SETTINGS should be highlighted. This is your account settings page and if you scroll further down you should see the information for General Settings, About Me and Notifications. So from this page you can access your profile to make changes to your profile, upload a new photo, etc. You can also click the MY PROFILE to access a list of all of your previous posts or click the MY BOOKMARKS to show a list of all of your saved bookmarks.
The Surface laptop might be similar to a tablet or iPad so when you see the profile photo at the left, do you see 4 buttons under your profile description - MY PROFILE, MY GOALS & BADGES, MY BOOKMARKS, and ACCOUNT SETTINGS? These are the keys to the kingdom to find your bookmarks and previous posts.
The only thing left is to access your private messages. On your phone, you would click the 3 dots at the top right of the screen (or 3 horizontal bars for iPhones). That opens the menu. The next to last items is Messages. Click on that link to see your private messages.
I'm thinking your Surface laptop may be the same - do you have 3 dots at the top right of the screen? If so, it should work similar to your phone but easier since it's larger fonts.