@gingerw Thanks as there is comfort in knowing I am not alone with the agonies of waiting rooms. A new world of sorts. I have hard copies of something’s which has helped in some situations. It seems all I hear is it my fault for not following protocol. Hard to do follow protocol when I don’t know what it is. I can say I have never been rude to an employee or another patient waiting. That is saying a lot. Why when I am in a hard place I lay low.