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How to customize your notifications and settings Jul 1 7:38pm | By Colleen Young, Connect Director (@colleenyoung)Comment receiving replies
Hello!
After a bit of a hiatus, I logged into my account the other day to ask a question, but later noticed, I was not getting any notifications of responses in my email.
Found a comment somewhere that stated the system was revamped to make it more user-friendly, so went into my options as so well-stated above, but I still am not getting any notifications or daily digest.
I went in to check and I had a bunch of replies!
Can someone please check and see what I need to do to get email-notified of replies and daily digest.
Thanks so very much for this invaluable site.
Replies to "Hello! After a bit of a hiatus, I logged into my account the other day to..."
@glinda47, welcome back. @johnbishop was right. Your email had bounced. In other words, your email provider signaled to us that the email was no longer valid. This can happen for a variety of reasons. I'm glad that you reported it and that you’d like to continue getting emails from Mayo Clinic Connect.
I re-instated your email to the mailing list.
To help prevent it from happening again, please add mailto:noreply@n1.hubapplication.com to your email address book or safe sender list. Here is more information.
- How to add Connect to your Safe Senders List https://connect.mayoclinic.org/blog/about-connect/newsfeed-post/what-to-do-if-you-arent-getting-connect-email-notifications-anymore/
Connect
@glinda47 - It may be that your email address has bounced and not letting the Connect site send you email notifications. You can use the Contact a Community Moderator form (link at the bottom of any Connect page) and let @colleenyoung or one of the moderators know and they can check to see what the problem is. Here's the direct link to the form -- https://connect.mayoclinic.org/contact-a-community-moderator/