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@turtle4115 My husband does okay with skilled memory care staff but those that have minimum training in dementia care are not good for him. He needs a very calm reassuring and loving approach with redirection and deescalation for anxiety and agitation.
Last night they had an agency aid with no training in dementia care and he was very upset.
Fortunately the night nurse is excellent with him. She even FaceTimes me with him before he’s asleep and in the morning.
The first Saturday he was there, they had an agency aid who he pushed down on a bed, setting off calls to me and his doctor for a rescue med.
I’m afraid he will push someone again. He remembers his feelings.
Most days he feels safe with all the staff who really love him but it just takes one to set him off.
How have you or others handled this?
Since I am part of the same community I’m there often and visit every day.
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@maryvc The first month my husband was in skilled care I am sure I drove the nursing supervisor crazy. Every time he was upset I would go to her and sit down and give her a short in-service on Lewy Body Dementia. The staff was not very familiar with the disease. She was wonderful. She listened and then worked with the nurses and aids to help them understand. They tended to think that he could do more than he could because even though he could converse he couldn't process what was being asked of him.
If your husband's issues only occur when an outside staff person is on, my first question would be can someone else take care of him. It would be in their best interest as well as his since he wouldn't be acting out. Either way the nurse on duty should be instructing that aid on how to best care for him. Speak with the nursing supervisor and point it out every time it happens. If nothing else they will make sure it happens to settle you down.
At this point our main job is to advocate for our husbands. I don't pester unless it's important and I praise the staff as much as possible because they do take really good care of him.