@tkmoyer3 TK, first is your insurance and the EEG test. When my insurance company gave me problems, my neurologist stepped in immediately. His goal was to find who was the "actual" person that was approving or disapproving. He acted within 2 days or less, not giving that "actual" person time to shift the blame of disapproval to subordinates. He did not do anything unethical; just trying to get his patient help ASAP. He went into detail of why I needed their cooperation and the insurance company always obliged his request. If your physician acts as an intermediary immediately with the insurance company, you'll likely get financial success; BUT he has to be willing to put in the time for you. 2nd, on the decaf coffee; I've contacted 2 coffee companies who presently do not make decaf. I explained (not complained) that they are missing a big market because of people who have medical conditions that require decaf. One company seemed to have real interest. So, I gave them an example of the lost market such as those who have a seizure condition. After the word seizure, they had no interest. Anyway, try to get your doctor to be more proactive on your behalf.