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The ADA is just the law - setting the standards. There are no "ADA police" (vs traffic enforcement which does)

People who use wheelchairs submit complaints if something is not accessible. People with hearing loss need to do the same.

If you encounter a facility without a functioning system, you can educate staff or file a complaint. A few facilities lack a system, but the vast majority have one.

Have you educated the staff? What did the staff tell you when you talked with them? Have you submitted a complaint if you couldn't resolve things?

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Replies to "The ADA is just the law - setting the standards. There are no "ADA police" (vs..."

@hedgerow Good morning. I could not disagree more. The ADA sets rules but unlike for people in wheelchairs who can sue and force establishments to accommodate them they do not allow people with hearing loss to sue an establishment that refuses to install better acoustics or add carpeting or drapes to bring down the sound level. In fact in this country the noise level is only getting worse in restaurants.
As far as telecoil and Auracast as it becomes available the ADA will still not demand it be installed.
The ADA is toothless when it comes to hearing loss in this country. If you doubt that Google how many lawsuits have been filed have been filed by people with hearing loss.
If you don’t provide access for people in wheelchairs the restaurant or venue can be sued and fined. Not so much for those with hearing loss.
I wish the ADA would do as much for us.