@santosha

To answer your question: yes, my neurologist took my suggestion on an adjustment in medication and my seizures were controlled. That’s most important. But also, his support staff is phenomenal. In person, they are knowledgeable, supportive and helpful. On the phone, they know the next steps.

In my experience too many times there’s a disconnect between the person at the front desk in the doctor’s office and the doctor. The receptionist radiates ‘ this is a boring job. Isn’t it time to go home yet?’ No matter how good the news or the doctor, the visit is more stressful.