@canadaanne Now that they've seen why people get taken ahead of them, my family members don't resent that they sometimes have to wait 4–6+ hours after triage to be seen by a resident in the ER (e.g. for a possible fracture or a light concussion), when I have to wait only a few minutes.

When you have stage 4 cancer (and a history of DVT and serious spinal injury in my case), it's good that there are *some* benefits, however meagre.