@scoop
Hi
I have the Afflovest too. I am 5 ‘ and it hits places in my spine where I have osteoarthritis.

I stopped using it and it’s a result of reading these discussions. I emailed Afflo.

They buy them the best in the exchange once during the five year commitment, asked for my serial number and said they would refer me to the DME who supplied it.

They called yesterday and asked me for my measurements. Initially, they asked only for my chest waist, length , but I mentioned the length is the real issue so send for additional measurements. Height etc.

A new one will be sent out.
Maybe this will help you.

Good luck