@ccchang
Hey Cori, for my treatment, I called the Phoenix, Mayo Clinic to make sure they took my insurance and then told them to be looking for all my files. Then I had my doctor send my x-rays and MRIs and CAT scans to them. Then I called the Mayo Clinic a few days later to ensure that they had received everything. It’s really important to stay in contact with them because they had not received the CAT scans, so I was able to follow up on that. As soon as they received everything, they let me know that Dr. McClendon had accepted me as his patient. This was the advice that I gave to Bob and he is in a good place right now to have have two amazing surgeons work together on his back. I believe Bob specifically asked about Dr. McClendon while he was at his evaluation. These doctors all work very closely with each other and I think Bob said that his assigned surgeon said that he would reach out to Dr. McClendon. You can also ask for an evaluation with Dr. McClendon.
Wish you knew best! Sherry