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Hey y'all. We are about 20 days out from our week or so stay at Mayo MN. I am so frustrated as I have called every week since getting accepted and an appointment to see if our records have gotten there and nothing until today...one set if records from our GI. I am now told the slides must be asked for from the pathologist...we had NO idea. Medical records is what we were told and they told us they would handle it. Where is the Mayo 101? I feel like an idiot and no the reason our docs here are not getting the records to Mayo is because they are losing a patient...they are delighted because NO ONE on the East Coast has heard of CG!! I felt like I was just a bother....and perhaps I was. Maybe I am supposed to know all of this....anything else I need to know? I have received nothing. No app. time or place. Is there a shuttle at Rochester International airport? I am just a mom from SC trying to get my kid help in MN...with No guidance. I have read maps and other's stories but I am anxious.
Replies to "Hey y'all. We are about 20 days out from our week or so stay at Mayo..."
@kellye5 I live in Albany GA. I went to the Mayo Clinic in Jacksonville FL. My hospital was suppose to send a cd of a scan to the Mayo. Oh big surprise two weeks later we found out they did not. So we went to hospital records and personally got a copy burned and also got printouts of other results the Mayo wanted. We overnight FedEx them to the Mayo and my husband actually requested a signature to make sure the package was received. We learned not to rely on our hospital for such things. The Mayo Clinic has been very good about contacting my local gastroenterologist for additional information and sending him my test results. They are working together to help me be healthier. Our local hospital is far from the best.
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Hi @kellye5 - Sorry you are having problems with the medical records. Here are some links that I think will help you get around. The Rochester Airport does have a shuttle service. Mayo Clinic Concierge Services may also be a good start for any last minute questions. There is a phone number and email address on their page.
Rochester Mayo Clinic Concierge Services
https://www.mayoclinic.org/patient-visitor-guide/minnesota/becoming-a-patient/concierge-travel-services
MAYO CLINIC TOURS - YOUTUBE VIDEOS
Mayo Building - Mayo Clinic Patient Video Guide - Minnesota - YouTube
https://www.youtube.com/watch?v=Hl8T3ubzqsk
Rochester, MN Airport Shuttle:
https://goairportshuttle.com/rochester_rst_airport_shuttle
Traveling by air to Mayo Clinic's campus in Minnesota:
https://www.mayoclinic.org/patient-visitor-guide/minnesota/travel-lodging-maps/by-air
Hope this helps. Also, make sure you bring a warm coat.
John