The audiologist and hearing specialist that sets up your hearing aids for you doesn’t understand what we are experiencing. Hearing affects every aspect of the human experience. People that can hear think that we put hearing aids in and like glasses we can hear everything perfectly fine like we could before we lost any hearing in one or both ears. As our severity increases of course, even around moderate hearing loss especially bilateral we can’t hear anything anyone is saying in restaurants, outside, basically anywhere with background noise even with our hearing aids on. The technology my seem simple to them but it’s all we have to navigate in a busy world and to be able to hear the person behind the glass at the Dr. office or friend sitting next to us at a restaurant with our edumic. I go online and read about my hearing aids, features, how to use to stream music, set up for phone calls, etc. They also have a lot of great videos on line I like to watch on my phone. I have severe hearing loss so I don’t have any noise on in the house so I can hear on the phone or someone I am with talking to me.