@pmrsuzie You may want to ask your provider if the hearing aids you purchased have telecoils. Often times they have them, but have not been activated by the provider. Activation means the provider needs to take time to show you how to use them and explain what they do.

Telecoils don't add much to the cost of hearing aids, but they add value. It is said they cost less than $15 to be included.

Much of this has to do with what you tell your provider about your life and what brings you joy. It's tough to be a social person who doesn't hear well. Not as tough for someone who is more introverted. Our lifestyle matters, and the providers need to know about it.

Oticon is a quality brand hearing aid. I hope you are able to get the most out of it.