Hi @louisy,
You are right. They didn't have much compassion for me. Also I think the fact that I'm 79 made a difference also. I've noticed that since I've aged and also when my husband was alive, (he was 83 when he died.) they aren't eager to treat older people. Although you'd think they would be interested in treating older people because they often have the good insurance that will pay the bill and lately hospitals etc. seem very focused on the money!

I hope things work out for you with your incontinence. You are smart to use Poise. They are the best pads. I use them also.
I'll say a prayer for you.
I wish you the best.
PML