@talllady1958 Hi Jackie. I am a Mayo patient for a few past surgeries. I suggest get your patient portal set up and send a message to your care team to ask the question. Another suggestion would be to contact the Concierge service (free) and ask if they can get a volunteer to accompany you to take notes. The Concierge can also help set up your patient portal. Here is their contact information.

Five Ways to Contact Mayo Concierge Services

Phone: 507-538-8438

Live Chat: https://www.mayoclinic.org/patient-visitor-guide

Email: concierge@mayo.edu

Web form: https://www.mayoclinic.org/patient-visitor-guide/minnesota/becoming-a-patient/concierge-travel-services

In-person in Rochester MN: Lobby hours are 8:00-5:00 Monday through Friday. Offices are located in the International Center in the Mayo Mathew’s Lobby, Executive Lounge on Mayo 5, Radiation Oncology Lobby – Desk R

When you are seen at Mayo, your doctors may ask to schedule new appointments or tests that are not already on your schedule. They will work it all out and print out a new schedule for you for where to go . There are always volunteers around to help you find your way, and even medical staff will help when they see a patient who seems to be wondering what to do. There is a cafeteria on the lower level of the Mayo building or you can bring a lunch. There are lots of places to sit and relax and the Gonda atrium has a piano and often someone plays pretty music there. The Gonda atrium also has an information desk to ask questions near the pretty green and gold Chihully glass chandelier sculptures that are over staircase.

I don't know what your day will be like and where your appointments will be. For me, I had 2 days of appointments prior to my first surgery there. They will take good care of you there. Everyone is so helpful.