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Cancer | Last Active: Aug 28 6:55pm | Replies (5)
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Please see my post in another location.
I have had numerous emails with the Signatera's Patient Coordinator and Phlebotomist Manager, both insisting personal cell phone photos are taken with home draws and are required and Signatera's their policy. Both refuse to answer questions regarding security and encryption, etc.
One Phlebotomist's was using the same cell phone for her Hair Salon Business.
I am 3 days past my draw date. To contact their Privacy Officer a letter must be mailed, no email is provide on Signatera or Natera website. If anyone has an email, I'd greatly appreciate
Replies to "Please see my post in another location. I have had numerous emails with the Signatera's Patient..."
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There is an address in their Privacy Policy
https://www.natera.com/privacy/ See item 17 "Actions you may take"
Chief Privacy Officer
Natera, Inc.
201 Industrial Road, Suite 410
San Carlos, CA 94070
United States of America
Tel: +1 (650) 249-9090
And I found this information in section 7. EXCERPT
"7. How We Protect Your Information
Natera takes appropriate security measures to protect your PI against unauthorized access, alteration, disclosure, or misuse. All of our Sites use secure certificates and TLS (Transport Layer Security), so that users’ data is encrypted and protected during transmission. Likewise, access to PI maintained on our servers is protected through the use of both physical and logical security measures, to include restricting access to PI to only when there is a business need for such access. Natera’s security program meets the SOC 2 Type II and Payment Card Industry Data Security Standard (PCI-DSS) and is certified by an independent public accounting firm. We use industry-standard controls and NIST compliant encryption technologies to maintain the security of sensitive information during transfer and storage of such information in our systems.
Please note that while Natera takes reasonable measures to protect the security of your PI, Natera cannot guarantee the complete avoidance of security incidents. To learn more about current practices and policies regarding security and how we protect confidentiality when providing the services, please contact us at security@natera.com."