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Deciding what to do when providers have such different protocols?
Prostate Cancer | Last Active: Aug 19 12:04pm | Replies (13)Comment receiving replies
I agree with @jeffmarc that it's possible Mayo either didn't understand that you already had a proctectomy and/or also didn't understand that Mayo did the proctectomy. I could be wrong, but I thought Mayo's policy was that since they did the primary treatment (ie. RP) you're now a permanent patient of theirs. I'd reach out directly to them for an appointment as an existing patient. Then, if they still won't see you, or if you're just so inclined, I'd go for a second (or third) opinion to another CCOE if that's an option for you. Best wishes.
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If you can find your Mayo patient number, have it in hand when you call to remind Urology that you are an existing patient who had surgery at Mayo. They will be able to pull up your Mayo records using your Mayo patient number. If you can't find your Mayo patient number, tell them your surgery date and who did what to you. NOTE: I found out the hard way that Mayo classifies you as a new patient if you haven't been there in three years. But you can still be seen after they follow their procedures for reinstating a past patient. Good luck!