I had a completely different problem with an unscrupulous Clerk. I had my eyes tested by my optometrist and she filled in the DMV form. I had an appointment. I showed up and this Clerk turned me away saying the form clearly showed I did not have enough sight to drive. Meanwhile I had driven over 20 miles to get there. She gave me a new form and told me to have my Optometrist fill it out "correctly." I went back to the office and gave them the new form. Thankfully I am not far away from this office. They called me that afternoon that it was ready so I went to pick it up. It stated that I could drive at night. It also stated that my eyesight was stable enough so that I did not need glasses to drive. This due to the miracle of cataract surgery. Of course I no longer had an appointment but went back with a friend. Fortunately when I arrived no one was standing in line. Same clerk was there. I handed my papers in again. She looked at them and then handed them back to me. She told me to sit down and wait for them to call my name. Now here's the thing. Everyone else had a number because they do not call your name. She looked me right in the eye and deliberately lied to me. After sitting about 30 minutes my friend got up and started walking to find someone to talk to. She found the man to took the photographs and he was not helping anyone at that time. She told him what had just happened to me. He told her that everyone needs and number and no one is ever called by name. He called over a supervisor and told her what had happened. He gave my friend a number for me and said I was now in the system. The supervisor walked over to the clerk, who got up from her desk and left. Another clerk came to the desk and was still there when I finally left. Not too much longer my number was called. Not surprisingly I passed the eye test and was sent down to have my photograph taken. I have my interim license and also a receipt. I was told I would get my license in three to four weeks. I just don't understand how a person can work for a government agency like the DMV and outright lie to the people who come there for the various services.