I'm in the US, treated at a teaching hospital. The answer to your 2 questions is no. I received pamphlets to
inform me about possible side effects from the various chemo and maintenance drugs. The communication over the patient portal and the monthly checks with an onco nurse are good and timely, I can voice all my concerns and ask. I learned to take initiative for myself, I scheduled appointments with other specialty physicians as I needed them and keep a record of my questions for my next appointment. This works for me.