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No notification my son's case was accepted?

Visiting Mayo Clinic | Last Active: 17 hours ago | Replies (15)

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@esadupree

All I can access is a bare minimum. Im going to call and sort this out next week. This is frustrating and not user friendly at all

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Replies to "All I can access is a bare minimum. Im going to call and sort this out..."

Good idea. Also check to see if you can be put on a cancelation list. Then it alerts you when there is an earlier appointment because of a cancelation.

@esadupree Can you sign in with your son with his login info, go to settings and change his phone and email address to yours so notifications go to your phone? Make sure to set up text notifications. This will be invaluable when he goes to Mayo as any change in schedule will go to your phone, as well as notifications for test results. I don’t know why this wouldn’t work as long as he uses your email and phone number. If you have to, you could create a new email address for his account so the system doesn’t associate it with you. Hope this helps!