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No notification my son's case was accepted?

Visiting Mayo Clinic | Last Active: 12 hours ago | Replies (14)

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@esadupree

Thanks for your reply.

No letter, just like everything i had to call to find out and ask, maybe it's just timing and I would have received smth. Also since he s a minor i cannot figure out how to add him to my portal as a caregiver despite having his patient #. So if they don't call me how will I know it's his time?

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Replies to "Thanks for your reply. No letter, just like everything i had to call to find out..."

@esadupree
I found a Patient Portal support page to help with creation of online sign-on and info on Proxy access for parents and caretakers.
https://onlineservices.mayoclinic.org/patientportal/support
Creation and proxy information under Account option.

In addition, you can call 877-858-0398 for assistance, Monday thru Friday, 7:00 a.m. – 7:00 p.m. Central time.