Changing Physicians after being seen

Posted by wilson249 @wilson249, Mar 29 6:43pm

My doctor of 10+ years retired and when I scheduled my next appointment, I was assigned to a new physician. I have now had two appointments and need a procedure and want to change to a different physician. The physician assigned has been dismissive of my questions about my diagnosis and the possible treatments. My wife joined me and he didn't even acknowledge her presence in the room. As a result I've no confidence in him .
We have used many Mayo doctors for many years and they actually have performed a near miracle on my son with nerve surgery but I am told that they will not allow me to change physicians in a specialty like urology. Can anyone suggest how I can request a change other than the general scheduling line. Thank you

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Profile picture for cincy @cincy

That is a horrific story.God definitely was watching over you.All the best.

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It certainly was proof to me that God watches over us all.

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Profile picture for sstopalian @sstopalian

What does that mean, can't change physicians. There is something that goes against the patient's Bill of Rights. As to see the patient's Bill of Rights. What the F? Are they the Mayo dictatorship? Do not accept it. Better not to be treated by a dictatorship.

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Your post reminded me of a conversation I had a few nights about with a Medicare rep on their consumer hotline. I had called originally to find out if they wanted to be included in a mailing to various agencies about tampering that has been done to my medical records. I thought of them because I learned early after I went on Medicare that there are some doctors will try to pad your records with conditions so they can get paid more by Medicare for taking you on as a patient. She said no, they don't investigate those sorts of things. Someone else does. In the course of our conversation, the subject of having to stay in an appointment even if it's unproductive or hostile. She said a lot of people think they have to stay, but they do not. That they are free to get up and leave the room at any time they wish, adding that hospitals and doctors' exam rooms are not prisons and medical staff has no right to treat us as though they are.

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I would not associate with a group that would not allow me to change physicians for any reason. Especially the problem you had with this irresponsible doctor(?). Your wife is your teammate. What's the old saying; "Two heads are better than one." Study up on your condition. You and your wife write down the questions you have for a responsible doctor. He should welcome the questions and your wife. Most medical facilities I have dealt with have a surgical team of doctors to consult with, not just one. Do some research and listen to recommendations from friends and family. Find a doctor or team of doctors that will listen to you and your wife on your concerns for your medical condition. The first answer you get should not be; "No you cannot do that."

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I was cured by the West LAVA radiation team in 2009. They told me that surgery spreads cancer!
Now, 16 years later I have the same type of carcinoma. My appointed doctor chose surgery and and ignored my request for radiation. Due to a complication he didn't get it all and now I am scheduled for radiation. Most doctors choose their own well being over their patients. The Hippocratic Oath emphasizes the physicians duty to act in the best interest of the patient and to do no harm. I now have appointments for a second and third opinion. Is malpractice an option?

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Profile picture for bayside @bayside

I was cured by the West LAVA radiation team in 2009. They told me that surgery spreads cancer!
Now, 16 years later I have the same type of carcinoma. My appointed doctor chose surgery and and ignored my request for radiation. Due to a complication he didn't get it all and now I am scheduled for radiation. Most doctors choose their own well being over their patients. The Hippocratic Oath emphasizes the physicians duty to act in the best interest of the patient and to do no harm. I now have appointments for a second and third opinion. Is malpractice an option?

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Surgery actually can spread cancer if not done by a cancer specialist. When they are removing a tumor etc, if they leave behind even one cell, if your body, chemo etc isn't able to kill that one cell, it can replicate into cancer in a different part of the body.

This is part of the reason specific cancer surgeons are needed. Like I have a dr that all he does is "women's cancer" surgery (breast, uterine and ovarian.) There are special methods used to prevent cells falling into the abdomen etc.

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Profile picture for jc76 @jc76

@wilson249
Mayo is notorious for not wanting to change doctors. But it can be done.

I do not know which Mayo you are at. But all have a patient advocacy program. They will take your complaint, investigate it and get the answers from the section you are having problems with.

What you are experiencing is not uncommon. Many patientes just do not click with doctors. Some run into the small percentage of terrible bed side manners. I changed doctors and Mayo.

My wife was given option to change but they warned her that her present doctor was more familiar with her case and medical history. She is comteplating.

Contact the patient advocacy program at the Mayo you are at. That is why they are there. It might turn out they don't let you change but at least your tried and used the patient advocacy program.

I see another poster said get second opinion or get another doctor even if going to another medical provider. Bottom line a patient has to feel they are in good hands, being listen too, and doctor has patient interest as priority.

The motto of Mayo is "Patient First." Sometimes some of them need reminding. I suggest using the patient advocacy program and it might fix the problem. At least at minimum the section and doctor involved will be aware of patients feedback.
Good luck!

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I agree ! If you are still doubtful , call your insurance and find out who is in network. Never be intimidated by a physician who is trying to keep you under his care. You are in control and you can feel better by doing your best. I never, never let a physician I don't trust get another moment of our time. I really don't feel like some physician's have EMPATHY !!

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@sillybone @wilson249
I agree. I see many post of someone really having problems with a doctor's expertise, and professional courtesy toward patient. Some say they don't have a choice as a small city. I lived in a small city when I decided to go to Mayo for a second opinion. 4-hour drive but the best thing I ever did for my mental and physical health.

Some mediacl institution don't like to change doctors because of the knowledge and experience a doctor develops with patient. When that relationship is not good it should be an accepted reason to be able to see a different doctor.

I know I am lucky to be at Mayo Jacksonville with the doctors emphasizing that the priority is "Patient First." If that does not happen, we have a patient advocacy office who will contact the department head and investigate your complaint. It might not resolve to your satisfaction but will be investigated and the doctor in question will have to answer to the department head the complaint from patient advocacy.

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I would ask to speak to a patient representative, and discuss why you want a different physician. If not, they go to a different provider if possible. Good Luck, Take care, stay well

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