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High grade glioma: waiting for remainder of molecular testing
Brain Tumor | Last Active: Jun 3 5:42pm | Replies (34)Comment receiving replies
I read that with Optune, its more of a dealing with them directly on support, problems, and getting the disposable pieces.
Replies to "I read that with Optune, its more of a dealing with them directly on support, problems,..."
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I've never had a problem with replenishing supplies. The phone or text line is available 24/7. Support staff that make occasional home visits has been helpful. Staff can not deal with any medical issues (such as scalp sores) as this should be reported to the Optune prescribing physician. Support staff do well with technical issues (such as why is the device beeping, or any damaged items).