This has been my experience. We just used them for my dad and will shortly for my mom. Both are over 80. I found it a good experience. I had already left copies of their Healthcare POA and Advance Medical Directive with their PC office. (They already had a HCPOA and Advance Medical Directive prepared by an attorney.) The phone conference with Iris rep helped get the goals in an outline form, put into a summary letter and then the document mailed to us in the the POLST or MOST form, which is the name of the document in my state. I’ll take it by the PC office for doctor’s signature next week.

The MOST document has the DNR and orders about tube feeding and the use of antibiotics. I thought Iris provided a good service. My impression is that they may not present what their function is as well as they could. I hope they are working on that. I do think it’s helpful and perhaps more so for those patients who don’t have a HCPOA or Living Will.