I have just about decided in the last couple of years that we almost need a third party to check the work of the second party. It has just about come to that with recent attitudes toward work being done. About 15 years ago I also came to the conclusion that it was going to get harder and harder to find people to do the needed work, who have the right attitude of doing a good job, who are honest and fair. Good people are out there we just have to take the time to find them and as well I find that doing my homework ahead of time, research, helps a great deal. Not saying that I don't get caught and find I fell down and lost site of my guidelines in hiring someone or forgetting an aspect of what needed to be done and didn't get done by the workers, it happens.

Due to my having gone through much with construction items in the last 50 plus years I agree with all you have said Sue.

It is especially important to hold companies and people accountable otherwise they continue to go about doing things the way that they want and often not good to the one paying the bills. The problem is it can be stressful and costly if we have to "fight' them to do right by us. But try we must, when we can, for many reasons, I know because I try to "fight" when needed, sometimes it works and sometimes it doesn't. It depends upon our choice of who we hired and their attitude about right from wrong and doing right by their customer.
Barbara