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@maurkenn

I'm curious about your Acaria comment. My workplace just switched our speciality pharmacy from CVS to Acaria. I have only worked with them on the phone and so far all seems ok, but I have not gotten my first shipment (supposed to arrive this coming Thursday) What I liked about CVS was I could have the Tymlos sent there, so I did not have to deal with coolers and ice packs - anyone have any suggestions for these? I hate to throw them out.

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Replies to "I'm curious about your Acaria comment. My workplace just switched our speciality pharmacy from CVS to..."

This is a review of Acaria I had posted on Google last year:

"My rating is actually zero stars. I know specialty pharmacies can be iffy, but it is not possible for any of them to be worse than AcariaHealth. Here's what happens when you call: you reach a call center in what is obviously another country. They are pleasant enough, but good luck getting your prescription filled. They put you on hold every two minutes to look something up, then tell you that the "team" is processing it. You can call every day for two weeks and be told the same thing. There is no online patient portal. I cancelled my order because I legitimately feared that I would not be able to get refills."

Perhaps you've had better luck with them. I was able to use CVS Specialty instead of Acaria, and I never had a problem, and they were easy to work with over the phone. This year I'm on a different plan, and I'm getting Tymlos from Walgreens; also a positive experience.