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The Patient Portal—Help or Hindrance?

Just Want to Talk | Last Active: Feb 4 3:57pm | Replies (259)
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@roch

@joaf37
I do same thing, do a draft and try make my message as precise as possible. I find if my message address specific questions / problem, I get better responses.

Found this article from AMA, "What doctors wish patients knew about using patient portal"
https://www.ama-assn.org/practice-management/digital/what-doctors-wish-patients-knew-about-using-patient-portal
Has some good advice, only issue I have is with advice about if the message is long, they suggest maybe time to schedule an appointment. With long wait times for appointments, most people want answer now.

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Replies to "@joaf37 I do same thing, do a draft and try make my message as precise as..."
my44 | @my44 | Jan 28 12:35pm

Very good article. Thanks for sharing it.

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joaf37 | @joaf37 | Jan 28 4:44pm

Thanks for the contact and the link. The link was interesting. To your excellent point about scheduling an appointment for long messages .. the world is moving toward people wanting things now in many aspects of our lives. It would be interesting to see a link to the effect of "What patients wish MDs/heath care professionals knew about us using the portals". That may sound sarcastic and if so that is not intended.

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