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@edsutton

We need to be aware that internet and phone scams are now making use of AI technologies to produce much more convincing scams. Until recently scams were made obvious by misspellings and language errors and clumsy graphic design. Over recent weeks I've received phishing scam emails of much higher quality. For me the scams were evident because they referred to banks and credit card companies with which I have no accounts.

Rule #1 is to never respond emotionally to any emails or phone calls. Scammers seek to control us by hooking our feelings. Pause, breathe, think, talk with a trusted person.
Rule #2 is never click on any unsolicited email link. This can download malware on your computer.
Rule #3 is contact your bank, payment company, IRS, Social Security, medical provider, etc. via your online account, independently of the frightening email.

As old folks, we can sometimes be easily frightened. We need to have our defenses planned and practiced.
What are other ways we can protect ourselves?

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Replies to "We need to be aware that internet and phone scams are now making use of AI..."

Ed, I think you hit the nail on the head as something we older folks have to do if we want to stay independent in our own homes. I just had an email from McMaster Optimal Aging on the topic. Although it's written for Canadian citizens it applies to us too - Don’t get scammed: Protecting yourself from financial fraud - https://www.mcmasteroptimalaging.org/hitting-the-headlines/detail/hitting-the-headlines/2025/01/14/don-t-get-scammed--protecting-yourself-from-financial-fraud.

I also found a nice booklet you can print out from the Department of Protection and Financial Services - https://dfpi.ca.gov/wp-content/uploads/sites/337/2024/01/DFPI-Protect-Yourself-from-Fraud-English-2nd-edition.pdf

Ed, this is EXCELLENT advice. I think that maybe your entire post should be printed and sent to every single social security recipient with their annual statement. Well, too late this year, already got my statement, but... yes, no matter how intelligent or "street smart" we think we are, none of us is truly ten-foot-tall-and-bulletproof.... like we used to be!