← Return to Concerns about quality control for medication packaging?

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@roch

@charlotte12,

I personally would not take. The fact that two of the safety packaging techniques were not in place is suspicious. I wonder if it would have been an over counter container rather than prescription if they would of reacted the same way.

I think the store lacked customer service by not refunding / replacing. Is the $15 cost after insurance? If insurance covered part of cost, the pharmacist would not be able to run through insurance again.

The bottle could of not been sealed correctly at manufacturing facility or opened at store.

Few options,
- Ask to talk to store manager about your concern
- Is there a company name / manufacture on the bottle? If so contact their manufacture. They will need lot number on bottle.

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Replies to "@charlotte12, I personally would not take. The fact that two of the safety packaging techniques were..."

Thank you for responding. I will not use the capsules. This is upsetting that you have to be on
alert with everything you buy, even pharmaceuticals.
I spoke to the operations manager at the Walgreens store who would not give a refund and was unsympathetic.
This prescription is not covered by insurance but also not an OTC item. I called the manufacturer and left a message. Their call back message was in a heavy foreign accent, difficult to understand. I will give them one more call.