I finally found the Rubin Patient Communication Center right off the piano area! There was a quiet area with about 8 lazyboy chairs. When he was rolled off to surgery, I was handed a blue slip listing 5 areas, thank goodness. They were all so very organized. The patient waiting areas are nice at Methodist; speaking for someone there waiting during a 6 hour+ surgery, they need like HALF of them to be lounge chairs! We were all wanting our feet up and were hankering for the 2 out of 50. Charlton Subway Level Atrium had a patio to get fresh air but furniture was rock hard. There are First Floor and 5th Floor Waiting Family Waiting Rooms that looked kind of like airport waiting, but NO WINDOWS. Ugh. The recliners in patient rooms would be perfect in waiting areas, but I guess they would not look as nice. I am sure the remodeling will correct some of that hopefully. The Skylight Cafeteria is amazing and prices are VERY reasonable. Thank you for taking such excellent care of my husband. Surgeons are top notch, and that is what is the important factor in all of this. The art work was amazing, and we took a little tour of each floor one day and it was great exercise. We also took the historical tour AND the art tour. What an amazing place of art and medicine... We fell in love with the mission, but don't want to rush back.